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Support Home Help Business rule First steps First steps Defining a business rule trigger Configuring actions in the business rule How to configure an e-mail sending action How to configure an SMS sending action How to configure a web service action How to configure an external application action How to configure a workflow start action How to configure an article creation action How to configure a Kanban task creation or editing action How to configure a released document creation action How to configure an asset creation action How to configure a maintenance creation action How to configure an achievement unlocking action Creating a business rule Tracking the execution of the business rule