Hello, how can we help you?

Recent Searches: Communication in the portal - Portal presentation - Viewing a portal - Adding elements to portals

Adding a default contact

 
cs_azul_01_eng.png
cs_meio_03_eng.png

Prerequisites

  • Access to the File > Customer (CT001) menu.
  • Created customer.

 

Introduction

It is really important to keep the default contact of a customer updated, as this is the main form of communication with them. Thus, ensuring that all data is complete is fundamental.

 

Adding a default contact

1. Access the File > Customer (CT001) menu.

2. Select the desired customer.

3. Click on the button.

4. Access the Contact tab, click on the Add button and select the Add contact option.

5. Fill in the Contact and E-mail fields.

6. Enable the Use as default option.

A customer may have only one contact selected as default. Thus, when a contact is made the default one, another contact selected before will be automatically disabled.

 

7. To finish, click on the Save and exit button.

 
 

Conclusion

With the customer's contact configured, it is possible to execute the survey for evaluation. 


Was this article helpful?