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Fulfill supply request

Curved arrow icon leading to the issue request stage where the request is initiated.
Handshake icon leading to the Fulfill request stage where the request is processed.

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Prerequisites

  • SoftExpert Supply acquired by the organization.
  • SoftExpert Request acquired by the organization.
  • SoftExpert Warehouse acquired by the organization.
  • User designated as responsible for handling the request.
  • Request for supplies previously issued .

 

Presentation

After the supply request is issued, the person responsible for handling it will receive a task, according to the type of item and the operation described below:

SoftExpert Supply

Operation Service execution
Revision The "Review Request Handling" task will be sent to the responsible party to review the requested supply.
Order
The "Supply Request Fulfillment" task will be sent to the person responsible for processing the supply request.
Outbound movement The task "Handling outgoing movement request" will be sent to the person responsible for delivering the requested supplies.

 

Fulfill order request

1. Access the menu My Tasks > Supplies > Supply Request Fulfillment .

2. Select the order request task you wish to fulfill.

3. Click the button Run/Execute icon. on the toolbar.

4. On the screen that will open, fill in the order fulfillment details, such as the delivery date and the warehouse where the supplies were obtained.

5. Click the button Save and exit icon. to finish.

User following the steps described above to execute the "Fulfill input request" task.

 

Fulfill review request

1. Access the menu My Tasks > Supply > Review Request Handling .

2. Select the review request task you wish to fulfill.

3. Click the button Run/Execute icon. on the toolbar.

4. Click OK when the system asks if you want to create a new revision of the item.

5. On the data screen that will open, access the Review section .

6. Make the desired changes.

7. Click Accept review to finalize.

User following the steps described above to fulfill a revision request.

 

Fulfill outbound movement request

1. Access the menu My Tasks > Supply > Outgoing Movement Request Processing .

2. Select the outbound movement request task you wish to fulfill.

3. Click the button Run/Execute icon. on the toolbar.

4. On the screen that will open, enter the date on which the outgoing transaction was processed.

5. Click the button Save and exit icon. to finish.

User following the steps described above to fulfill an outgoing movement request.

 

Conclusion

Once the request fulfillment stage is complete, the next step is to close it. If a closing step is configured for the request type, refer to the " Closing a Request" article in the SoftExpert Request manual to learn how to perform it. Otherwise, after the request is fulfilled, the task will be closed automatically.


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