Creating a nonconformity
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Prerequisites
- Access to the Management > Collection tracking (SP004) menu.
- Active licenses for SoftExpert Action plan and SoftExpert Workflow for integration with these components.
- Executed data collection.
Introduction
A nonconformity consists of failure to comply with the requirements specified for a product and can be generated for different reasons, such as misuse.
Data collection nonconformities can be controlled in SoftExpert Action plan, SoftExpert Workflow, or in SoftExpert SPC itself through Ad-hoc.
See a demonstration with the Workflow type:
Creating a nonconformity
1. Access the Management > Collection tracking (SP004) menu.
2. Select the desired collection and click on the 
button.
3. In the Record data section, click on the Nonconformity button.
4. Expand the 
button and select a nonconformity type.
5. On the nonconformity data screen, enter its name and the date.
6. Click on the 
button to save the record and enable the lower field.
7. Once the screen reloads, click on the Associate button to link the records with the nonconformity.
8. Click on the 
button.
- The Workflow and Action plan nonconformity types generate a subsequent Associate action, as shown in the image above. In the case of the Ad-hoc type, it is necessary to fill in the # of nonconformities fields, and there will be no association.
- To create nonconformities via SoftExpert Workflow or SoftExpert Action plan, the organization must have active licenses for these components.
Conclusion
The creation of nonconformities keeps problem records related to each data collection characteristic. This information is very important for the identification of improvements in the process, in order to prevent new occurrences and ensure an efficient management.