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Approving an external user's self-registration

User icon with addition symbol that leads to the external user inclusion step, where new users are added to the system. User icon with a check symbol that leads to the external user approval step, where the approval of users who are not part of the organization is performed. User icon with a diagonal line that leads to the external user deactivation step, where external users are deactivated.

 

Prerequisites

  • SoftExpert Configuration as part of the solutions acquired by the organization.
  • "Require the approval of the self-registration of external users" option checked in the Authentication (CM008) menu.
  • Access to the File > External user (AD060) menu.

 

Introduction

If the "Require the approval of the self-registration of external users" option is checked in the Authentication (CM008) menu of SoftExpert Configuration, the records created through the External user portal login screen must be subjected to approval.

See below how to approve these records:

 

Approving external user self-registration

1. Access the File > External user (AD060) menu.

2. On the screen that will open, select the registration pending approval and click on the Edit icon. button. 

In the AS column, the registration approval statuses will be presented. See the available icons:

Approved icon.: Approved.

Rejected icon.: Rejected.

Pending approval icon.: Pending approval.

 

3. Then, in the general data of the record, check if the information is correct. If necessary, make adjustments and click on the Save button.

4. Lastly, click on the Approval icon. button to approve, or on the Rejection icon. button to reject. If the registration is approved, a welcome e-mail will be sent to the user with the link for them to access the external user portal. 

User following the steps described above to approve or reject a new external user.

 

Conclusion

Thus, the external user self-registration has gone through approval.


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