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Gamification - 2.2.2

 

New SoftExpert Gamification component

We are releasing a new gamification component. This version is the start of an exciting journey, in which challenges and rewards combine to create an involving and rewarding experience for users, providing a feeling of continuous accomplishment and achievement. 

See an overview of the component in the video below:

Main resources

Challenges

Make daily tasks more exciting by creating challenges that explore the several SoftExpert Suite components. Users will be rewarded for these challenges through a dynamic score system.

Rewards

Create tempting rewards to stimulate your users. They can be virtual badges or even tangible prizes. Acknowledge and validate the achievements of users by celebrating their successes with rewards. 

Point management

Explore user rankings, import scores, and adjust them manually, by adding or removing points as necessary.

Portal

Through the Portal, users can closely track their progress, evaluate their performance in relation to their colleagues, gather a variety of badges, explore the available challenges to increase their points, and lastly, exchange them in the virtual store.

Store

In the store, users can exchange their acquired points as well as leave comments and evaluations on the available rewards.

Levels

Customize the level table according to the desired difficulty. Select the color and the number of stars in the avatar for each level unlocked by the user.

 

Why use the gamification system?

A gamification system offers a series of significant benefits, both for users and organizations that implement it. Here are some of the main benefits:

  • Higher engagement: gamification is highly effective in motivating users, as it incorporates gaming elements such as challenges, rewards, and points, which stimulate active involvement. Users are incentivized to take active part in the proposed activities, such as trainings, learning, daily tasks, or interactions with products or services.
  • Improvements in learning and information retention: by turning learning into an interactive and fun experience, gamification facilitates knowledge absorption and information retention. Users tend to remember content better when they are involved in challenges and ludic activities.
  • Increase in motivation and productivity: healthy competition, tangible rewards, and clear progression of levels incentivize users to make more of an effort and to remain motivated to reach their objectives. This can lead to a significant increase in productivity and overall performance.
  • Instant feedback and continuous improvement: gamification systems usually give immediate feedback on user performance, allowing them to understand their progress in relation to the established goals. This facilitates the identification of areas of improvement and allows for quick adjustments to improve performance.
  • User experience customization: gamification can be adapted to meet the needs and preferences of each individual user, providing challenges and customized rewards based on their activity and interest history.
  • Increase in customer involvement: for companies, gamification can be a powerful tool for marketing and customer involvement. By offering rewards and attractive incentives, companies can catch the attention of customers, increase fidelity to the brand, and boost sales.

In summary, gamification offers a fun and effective way of motivating, involving, and rewarding users, all while promoting learning, collaboration, and personal and professional growth.

SoftExpert Gamification is available for SoftExpert Cloud clients only.

 

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