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Executing an incident activity

The Activity execution task of SoftExpert Incident will be displayed if you are the specific executor or part of the department, team, or functional role responsible for executing the incident activities.


When clicking on the button located next to each task, the following options will be displayed:

  • Further details: If this option is accessed, the system will display the incident activity data.
  • Activity actions: The system will display, as options, all actions that can be performed in the activity. When you access one of the options, the activity will be executed only if all the prerequisites for the execution of the activity are entered.

When the Further details option is selected, in the activity data, it will be possible to fill out forms, attributes, checklists, and attachments, as well as to execute activity actions:


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