Prerequisites

• Access to the Management > Event log (SP026) menu.
• Previously created data collection.
• Event log recorded for the collection.

Introduction

To analyze the causes that have led to the generation of an event log, the system makes a series of tools available. See each option below, along with their usage:

5 whys: This tool allows users to keep a record of how a basic cause was found through successive questions. 

FTA: The Fault Tree Analysis is a logical deductive process that starts from an undesired event, trying all combinations of "root causes" that can lead to the occurrence of this event. 

Fishbone or Ishikawa diagram: This tool, also known as Cause and effect diagram, starts from a “problem” (considered as the effect of the diagram) and from all its influence (considered as the causes of the diagram). This effect and the causes identified are placed in the shape of a fish bone, making it much easier to visualize the relationship between all causes and how the effect (problem) can be solved.  

See below an event log analysis example.

Analyzing an event log

1. Access the Management > Event log (SP026) menu.

2. On the screen that will open, click on the More > 3 quadrants buttons.

3. Select a data collection and, in the 3rd quadrant, click on the button.

4. Then, access the Analysis tab.

5. Click on the arrow next to the button and select the desired tool.

6. After configuring the tool, click on the Save button to save the analysis data. 

Conclusion

After analyzing the causes that led to an event recorded in the event log, it is possible to perform a planning to easily find the appropriate solutions. Thus, we have the entire cycle of the collection event log.