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Executing an action plan request

Gear icon that leads to the configure request type step, where the requirement settings are configured.
Curved arrow icon that leads to the issue request step, where the user starts the process of sending a request.
Circle icon with an opening that leads to the Track request step, where the user can monitor the order status.
Checkmark icon that leads to the execute request step, where the request is processed.
Checkmark icon that leads to the Finish request step, where the process is finished.

Prerequisites

 

Introduction

Once an action plan request is issued, the party responsible for the execution will receive a task, according to the object type and operation described below:

SoftExpert Action plan

Object type Operation Request execution
Action plan Creation The Request execution task will be sent to the responsible party for them to create the requested action plan.
Reschedule action
The Action rescheduling request execution task will be sent to the responsible party for them to redo the planning of the requested action.

 

Executing a creation request

1. Access the My tasks > Action plan > Request execution menu.

2. Select the action plan creation request task you wish to execute.

3. Expand the Confirm icon button and choose whether you wish to create a blank action plan, to create an action plan from a template, to associate an existing record, or to copy a record.

4. Enter the following data, based on the selected option.

5. Save the final record.

User following the steps described above to execute an interview task in SoftExpert Suite.
  • Click here to learn how to plan a blank action plan.
  • Click here to learn how to plan an action plan from a template.
 

 

Executing an action rescheduling request

1. Access the My tasks > Action plan > Action rescheduling request execution menu.

2. Select the action rescheduling request task you wish to execute.

3. Expand the Confirm icon button and select the desired option:

  • Approval: approves the action immediately.
  • Action data: opens the data screen of the action and allows for approving it by clicking on Save and exit.
User following the steps described above to execute the "Interview" action in SoftExpert Suite.

 

Conclusion

Once the execution is completed, the next step is to close the request.


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