SoftExpert Suite is constantly evolving to deliver increasingly complete and secure solutions, all aligned with the needs of the customers and partners of SoftExpert Software S.A.

Here, you will be able to check update prerequisites and applicable restrictions, in addition to learning about the system's new features for each version.

Discover how the updates in the different versions boost efficiency and optimize the experience in corporate process management, starting with our newest alternative to enhance the system's infrastructure:

See the prerequisites and technical details to update SoftExpert Suite to the new version:

Version 3

Prerequisites

• To update the system to version 3.0, you must be in version 2.2.
• Refer to the System requirements document to assess the requirements that must be met before implementing SoftExpert Suite version 3.
• Initially, the installation must be applied in a test environment. This step is aimed at validating the system installation process in the customer's environment, and allowing end users to validate their critical processes within an environment working in parallel with the production environment.

Restrictions

Please be aware of the following restrictions before updating SoftExpert Suite:

• SQLServer 2019 has been invalidated due to the end of its support to the system in February 2025.
• Ubuntu 20.04, Redhat 8, and Oracle Linux 7.9 have been invalidated due to the end of their support.
• Activation key: the license keys used up until version 2.1 will remain valid, but if you wish to use the new components launched in this version, request a new key to SoftExpert.
• As of version 2.2.2, TLS versions 1.0 and 1.1 are no longer supported for database connection. Only TLS 1.2 or later versions are supported.
• As of version 2.2.4, PostgreSQL versions 15, 16, and 17 are valid for new installations. Customers that update existing databases to these database versions must run tests in staging environments in order to validate the functioning of portals, analyses, datasets, forms, and formulas with their own SQL syntax. Due to the potential impact from PostgreSQL version 15, SQL syntaxes might be affected, so customers might have to perform adjustments.
• SoftExpert Suite version 3.0 will no longer support installations and updates in traditional environments; only Full Docker installations will be supported.

Check out the new features related to this version:

• Warnings and new features for version 3.0.0

General information

• If you do not have a version of SoftExpert Suite installed and are interested in migrating, please contact SoftExpert Software S.A. at: vendas@softexpert.com.
• To guarantee that you and your team continue to make the most of the application, we suggest assessing the need to provide users with a new training. This can be done flexibly, through our distance learning courses with the Infinity Plan, or through customized courses (in-house or remote). To learn more, contact our training team via e-mail – training@softexpert.com – or WhatsApp – +55 47 2101-9957 –, so that we can explore this need together and find the best solution for you!
• For more information and details about installing and/or updating SoftExpert Suite, SoftExpert Software S.A. offers the following documentation set:
  • System requirements: contains all software and hardware requirements that guarantee SoftExpert Suite will operate correctly, for both workstations and servers.
  • System architecture: contains architecture details, as well as general information about SoftExpert Suite.
  • Installation guide - Windows and Linux engines: provides the instructions you need to install SoftExpert Suite in Windows and Linux environments.
  • Integration guide: contains the specifications and technical criteria necessary for the integration of various information systems with SoftExpert Suite.