Hello, how can we help you?

Recent Searches: Changelog - Process - Changelog - Business rule - Configuring a multi-language knowledge base - Adding costs

Tracking the progress of a task with approval

"Gear icon that leads to the activity type configuration step, where the initial activity settings are defined." "Calendar icon with a checkmark, that leads to the Plan the activity step, where the activity's details and schedule are defined." "Calendar icon with a checkmark, that leads to the Approve activity planning step, where the activity plan is reviewed and approved." 
"List icon, that leads to the Track the activity step, where task progress is monitored." "Clipboard icon with a list and an arrow, that leads to the activity execution step, where tasks are performed." "Clipboard icon with a checkmark, that leads to the Approve activity execution step, where the activity approval is performed."

 

Prerequisites

  • Task under execution and with approved planning.
  • Access to the Management > Task tracking (TC009) menu.

 

Introduction

The task tracking menu allows for monitoring and managing nonproject tasks at different stages. This resource helps identify deviations between planning and execution.

This menu makes it possible to reschedule dates, edit execution approval data, and view information.

For the tracking feature to be used, the task must be in the execution step. Optional elements, such as documents and resources, can be associated with the record. 

Task tracking optimizes the execution and ensures transparency and control over deadlines.

See below how to track a task:

 

Tracking a nonproject task

1. Access the Management > Task tracking (TC009) menu.

2. Select a record and click on the Edit icon. button.

3. On the record data screen, it is possible to set the start and end dates of the task in the Rescheduled section.

4. If you wish, click on the Result button and fill in the available fields: "Lesson learned", "Objective achieved", "Benefit achieved", and "Reason for delay".

5. In the Comment tab, it is possible to enter comments about the task.

6. Any events that have occurred regarding the record can be viewed from the History tab.

7. In the Resource section of the Allocation tab, it is possible to assign resources through the Assign resources icon. side toolbar button.

8. In the Documentation tab, it is possible to attach documents from the directory or associate records from SoftExpert Document. Access the What is the Documentation section? article and learn more.

9. In the Approval section, it is possible to change the execution approval configurations of the record, such as responsibility route and approval type.

10. After verifying or editing the data of the nonproject task, click on the Save and exit button.

User following the steps described above to track a stand-alone activity with approval.

 

Conclusion

Tracking allows for making adjustments and monitoring records in real time. This ensures greater control over the created task.


Was this article helpful?