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Request - 2.2.1

 

New SoftExpert Request security

From this version onwards, the security of the SoftExpert Request component works with permission profiles.

It is now possible to create and manage profiles through a new menu.

Profiles can be created as needed.

Once permission profiles are created, they can be associated with the request types both in the request type security and in the request security, informing users, departments, positions, and teams, and connecting them to the desired permission profile.

New operations available in the service catalog

The SoftExpert Suite service catalog has a wider range of available operations. The following operations have been made available:

  • SoftExpert Document: Document revision
  • SoftExpert Document: Document creation through a wizard
  • SoftExpert Document: Copy protocol creation
  • SoftExpert Action Plan: Isolated action creation
  • SoftExpert Action Plan: Creation of action plan from a template
  • SoftExpert Action Plan: Creation of isolated action from a template

 

Analytics in the service catalog

The full power of the Analytics tool is now available for the creation of visions about all services started by the catalog. From assembling indicators, filtering, displaying in the portal, and more. 

Access Catalog configuration > Catalog services > Analyze data and enjoy!

 

Card size in the service catalog

In this new version, the user can choose the card size to use and improve their experience. The preference will be saved per service catalog.

 

Discontinued widgets

With the new operations covered by the Service catalog, some widgets have been discontinued from SoftExpert Suite in version 2.2.1:

  • SoftExpert Suite > Quick actions;
  • Request > Request issuance;
  • Action plan > Addition of actions and plans.

Existing widgets mentioned above will continue to work for now, but an obsolescence message will be displayed.

They are expected to be removed in the next versions.

 

View the latest improvements made to this component:

 

 

 


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