Configuring work shifts
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Prerequisite
- Access to the Configuration > Work shift (SP016) menu.
Introduction
Work shifts refer to the different workday periods of an organization's employees.
This record is important because it specifies at what moment a data collection was executed, helping control productivity and monitor parameters.
Adding shifts is a simple procedure; check it out:
Configuring a work shift
1. Access the Configuration > Work shift (SP016) menu.
2. Click on the 
Create button.
3. On the shift data screen, enter an ID # and a name for the shift.
4. Set the start and end time for the shift.
5. Click on 
to save the record and create a new shift, or on 
to finish.
By expanding the Create button, the options of generating via import and asking AI are made available. The Ask AI feature will only be available for customers that have an active license for SoftExpert Copilot.
Conclusion
Just as creating teams, adding work shifts is one of the starting points to planning data collections. This record ensures a more precise identification of the period in which data will be collected.
Collection-related shifts will be used in the execution step, as covered in the Executing a data collection article.