Prerequisite

• Access to the File > Service center (MA051) menu.

Introduction

A service center defines the people responsible for executing calibration activities, making it easier to identify the team that has worked on previous tasks and locate the responsible contact.

Configuring service centers is crucial for managing technicians' timesheets and for checking how activities are distributed through resources control.

Internal service centers are used when the calibration activity is executed inside the organization itself.

Creating an internal service center

Click here and watch the video to learn how to create an internal service center.

The mandatory steps described in the video for creating the record to be used in the internal calibration flow will be illustrated below, as an example.

Conclusion

Once we are done creating the service center, the next step is to create the internal calibration activity.