Using AI in machine translation
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Prerequisites
- SoftExpert Copilot as part of the solutions acquired by the organization.
- Cloud-hosted SoftExpert Suite environment.
- Pre-configured translation API .
- Access the SoftExpert menus that offer the "Suggest automatic translation" feature.
Presentation
In SoftExpert Suite, some screens include an automatic translation suggestion feature, which can be used, for example, to automatically translate articles or the title and description of a knowledge base from the default language.
This article will demonstrate an example of how to use the feature in the SoftExpert Knowledge Base.
AI-powered machine translation
As an example, the Article screen (KB014) will be used , but the procedure is the same for all other SoftExpert Suite component screens that offer this feature.
The Suggest automatic translation feature is also available on some screens of the SoftExpert Administration, SoftExpert Performance, and SoftExpert Form components.
1. To automatically translate using AI, go to the Knowledge Base menu > Article (KB014) .
2. Search for the desired article and select it.
3. Click on Open data .
4. On the article data screen, click Configure languages .
5. Specify the language you want the article translated into and select the "Suggest automatic translation" option .
6. Click the Save and Close button .
7. On the article data screen, click the flag corresponding to the country and select the language you want to translate the text into.
8. The text will be translated and displayed on the screen.
Conclusion
The feature presented in the article makes the translation process more flexible for users and facilitates the transmission of content to readers of different languages.