Prerequisite

• Access to the Configuration > Communication > Communication item (PR042) menu.

Introduction

Communication items represent relevant events referring to projects and programs that must be communicated to stakeholders. These items are used to draft a communication plan, ensuring that all parties involved are informed about important developments.

All communication items that may be used in the system, such as kick-off meetings, status reports, incident revisions, etc., must be created through the Communication item (PR042) menu.

Configuring a communication item

1. Access the Configuration > Communication > Communication item (PR042) menu.

2. Click on the toolbar button.

3. Enter an ID # and a name for the communication item.

4. Click on the button to finish.

Conclusion

Once communication items are created, they will be available for association with the communication plans of projects and programs, contributing to a more transparent and collaborative management, in alignment with the expectations of the stakeholders.